REFUND POLICY

NOTE : PLEASE READ THE SIZE CHART CAREFULLY AS WE DO NOT ACCEPT RETURN/EXCHANGE IN CASE OF THE WRONG SIZE.

Refunds/Exchange after completed the order:
Our policy lasts 2 hours. If 2 hours have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

Returns

We hope you understand that your items are made-to-order. We can only send you new products for the reasons listed below:
  • Wrong size delivered
  • Wrong item delivered
  • Damaged shirt/Damaged print

Proof of purchase must be provided. Please provide a clear photo of the problem area for a quick resolution if applicable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds or returns are only available for orders that have been successfully received. We are unable to provide refunds or replacements for missing packages where an incorrect shipping address was provided to us.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@atrendsz.com

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges 
Cause the fee for return international is very high and take too much time. So we're are not accept exchanges. Instead of we will give you a discount 20-30% for the next order so you can order the size you want. Faster and the same fee with return.We don't have any profit from them

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to:

support@atrendsz.com 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.